1. What makes your Kashmiri dry fruits special?
Our dry fruits are sourced directly from the finest orchards of Kashmir. They are handpicked, naturally sun-dried, and processed without any preservatives, ensuring unmatched purity, taste, and health benefits.
2. Are your products 100% natural and organic?
Yes, all our products are 100% natural and free from artificial colors, flavors, or preservatives. We prioritize quality and authenticity in every item we sell.
3. How do I store dry fruits to keep them fresh for longer?
We recommend storing dry fruits in an airtight container in a cool, dry place, away from direct sunlight. You can also refrigerate them to extend their shelf life.
4. Do you offer home delivery across India?
Yes, we offer fast and reliable delivery services across India. Delivery charges and timelines may vary depending on your location.
5. Can I track my order after purchase?
Absolutely. Once your order is shipped, you will receive a tracking ID via SMS or email to track your package in real-time.
6. Are there any discounts on bulk orders?
Yes, we do provide special pricing and offers on bulk and wholesale orders. Please contact us directly via WhatsApp or email for more details.
7. What is your return or refund policy?
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with images, and we will initiate a replacement or refund. Kindly note that we do not accept returns for perishable items unless there’s an issue with the product.
8. Do your dry fruits have added sugar or salt?
No, our dry fruits are naturally sweet or salty depending on the product. We do not add any extra sugar or salt unless clearly mentioned in the product description.
9. Are your products suitable for gifting?
Yes, we offer beautiful gift packaging options for festivals, weddings, and corporate gifting. You can also customize your gift box.
10. Can I place an order through WhatsApp or phone?
Yes, you can place your order directly through WhatsApp or call our customer support. We’re happy to assist you personally.
11. Do you provide lab test reports or certifications?
Yes, we provide lab-tested quality dry fruits, and certifications can be provided upon request for select products like saffron, honey, or oils.
12. What are the health benefits of Kashmiri dry fruits?
Kashmiri dry fruits are rich in antioxidants, vitamins, minerals, and healthy fats. They help boost immunity, improve heart health, support brain function, and promote overall wellness.